Job for the position of an ICT support technician in New Zealand

ICT Support Technicians will aid in providing support for the deployment and maintenance of web technology, computer infrastructures and the diagnosis and resolution of technical problems.The ICT Support Technician monitors and maintains the company computer systems, performs installation and configuration of hardware and software, and solves technical problems. Coordinating and creating rapport with internal IT staff and customers to resolve all technical issues in order to ensure smooth business application processes and monitor all administration activities to maintain and reset all passwords and monitor all requests may be part of your responsibilities.

If this seems like you, here is an opportunity to propel your career!

RESPONSIBILITIES

Providing  staff and customers with first class IT support services;

Answering and responding to all enquiries from clients and help them resolve any ICT related problems;

Promoting ICT goods and services to  prospective and existing customers;

Responsible for maintaining company’s software and hardware;

Re-airing and updating of devices to support the business.

REQUIREMENTS

Applicants may be required to show evidence of the following:

Ability to think logically and rationally;

Knowledge of  how software and operating systems works;

Excellent listening and questioning skills, combined with good communication ability;

Excellent problem solving skills

Strong customer focus and relation;

Ability to prioritise your workload and attention to details